Privacy Policy

Date of Last Update: 1st December 2023

 

Introduction

Our customers privacy is taken very seriously at AZADI COUTURE LTD (“We” or “Us” or “Our”) and We want to make sure you are well informed on the information We hold on you and what you can do about it.

This Privacy Policy sets out how We collect, store and use information about you when you use or visit Our site located at www.azadicouture.com (“Site”). The purpose of this Policy is to help you understand and get comfortable with how We use and collect your personal information. We understand that your privacy is important to you as it is important to Us, so please read this Privacy Policy carefully. By continuing to use the Site, you agree to the terms included in this Policy.

Azadi Couture is regulated by the Data Protection Act 2018 (DPA), and the General Data Protection Regulation (EU Regulation 2016/679) (GDPR).

 

Who is the controller of your Personal Data?

AZADI COUTURE is the controller of the Personal Data you provide on the Site and is responsible for any such data under the DPA and GDPR.

 

What is Personal Data?

The DPA states that Personal Data means ‘any information relating to an identified or identifiable living individual. An identifiable living individual means a living individual who can be identified, directly or indirectly, (most commonly) by their name or factors specific to their physical identity’.

This means Personal Data is any information about you that enables Us to identify you. For example, the name and contact details you provide to Us.

 

What Personal Data may We collect and store from you?

We only collect the Personal Data that is necessary to provide you with Our service. This data is included, but not limited to the following:

  • Your name;
  • Date of birth;
  • Gender;
  • Phone number;
  • Email address;
  • Billing and shipping address;
  • Usernames and passwords;
  • Payment information;
  • Body measurements including height, bust, waist and hips to get the perfect fit for you; and
  • Information about your interests and preferences.

We may share your Personal Data with third parties under limited circumstances which will help Us to provide a secure service to you. Examples of this include:

  • Service providers that host Our website, payment processing services, postal services;
  • When managing marketing preferences;
  • In order to very your identity to prevent fraud or theft; and
  • To comply with any legal obligation or to enforce Our legal rights.

 

Cookies

Cookies let Us know which pages of the Site you are looking at and interested in so We can tailor the Site to best suit your needs and experience. We cannot access your computer in any way through Cookies, only the information you choose to share with Us. You can choose to accept or decline access to Cookies when entering the Site.

 

What do We do with your Personal Data?

We use your Personal Data to better understand your needs and to enhance your experience within the Site. This information is particularly important for the following reasons:

  • You can create an online account to manage orders;
  • We can fulfill your order by creating, preparing and shipping your order;
  • You will be able to track your order once it is on the way; and
  • Helps Us to analyse trends and to improve our products.

 

Where do We store your Personal Data?

The data that We collect from you will only be stored in the UK, within the European Economic Area (“EEA”). If data is transferred outside of the EEA, the transfer will be carried out in compliance with applicable laws and your data will remain fully protected.

 

How long will your Personal Data be stored for?

To ensure We can provide you with the best possible experience, We will store your personal information for as long as it is required. This will be as long as you have an account with Us, as long as We provide a service to you and ultimately until you let Us know you no longer want Us to keep hold of it. Remember, you can request for any personal information We hold for you to be amended or deleted at any time by contacting Us using the contact details below.

 

What are your rights under this Privacy Policy?

Under the DPA, you have the following rights which We will always endeavor to uphold:

  • The right to be informed about how the personal data We collect from you is being used and stored.
  • The right to access any personal data We collect from you. You can see what data We collect from you in this Privacy Policy.
  • The right to have your incorrect data updated.
  • The right to have any incorrect or ambiguous data deleted from Our processors forever. An exception to this would be if you have an ongoing matter with Customer Services if you have an unsettled debt with Us or are suspected of misusing Our services.
  • The right to object to how your data is processed in certain situations.
  • The right to stop or restrict the processing of your personal data.
  • The right to data portability. In other words, you may request for a copy of the personal data that you have given Us and We store for you, and you may reuse this personal data for a different service or business.
  • The right to complain to the UK’s Information Commissioner’s Office if you feel as though your personal information is being misused or abused in any way.
  • Your rights relating to automated decision-making processes (processes without human involvement) and profiling, to predict your behaviours or interests.

If at any point you wish to exercise any of these rights or require any further information about these rights, please contact Us using the contact details below.

 

Who has access to your Personal Data?

Your Personal Data can only be accessed by authorized individuals within AZADI COUTURE LTD and is not shared with any third parties for marketing purposes.

 

How can you access the Personal Data We have stored for you?

If you want to know what Personal Data We hold for you, simply contact Us using the details below and We would be happy to provide you with any relevant information.

Please send Us an email outlining your request and We will always aim to respond within 28 days of receipt of your email. If We intend to take any longer, you will be kept fully informed of any delay and reasons for this delay.

 

How can you contact Us?

If you need to contact Us about anything to do with your Personal Data, please email Us using the email address below.

Email address: contact@azadicouture.com

 

Changes to this Privacy Policy

This Privacy Policy may be updated at any time to comply with a change in the law and to make your experience with us safe and secure. It is worth checking from time to time to make sure you are aware of any changes.